How can we help?

Find answers to your questions about Artaist AI Music.

How does AI music generation work?

Artaist AI uses advanced machine learning models to transform your text prompts into unique audio tracks. It analyzes your keywords for style, mood, and instruments to compose a completely original piece of music.

Can I use the music on YouTube?

Yes! If you have a Pro or Premier license, you can monetize your music on YouTube, Spotify, and other social platforms without worrying about copyright strikes.

How do I reset my password?

You can reset your password by clicking "Forgot Password" on the Sign-In screen. We will send a secure link to your registered email address to create a new one.

What is a Commercial License?

A Commercial License allows you to use the generated music in advertising, film, gaming, and any other project that generates revenue. This right is permanent for the specific track you license.

Which payment methods do you accept?

We process all payments securely through Stripe. We accept all major credit cards (Visa, Mastercard, AMEX) and Apple/Google Pay.

Is there a mobile application?

Yes, Artaist Music is available on both the iOS App Store and Google Play Store. You can sync your desktop projects with your mobile device instantly.

How can I remix a track?

Simply click the "Remix" button on any generated track. You can provide new instructions to refine the vocals, change the BPM, or swap the instruments while keeping the original vibe.

Are my prompts private?

By default, tracks are generated in your private workspace. You can choose to share them with the community or keep them completely private for your own projects.

The generation is taking too long?

High-quality music generation can take 30-60 seconds depending on server load. If it takes longer, please check your internet connection or refresh the app.

How can I reach human support?

If you can't find your answer here, please email us at hello@artaist.app. Our support team typically responds within 24 hours.